There was no music video commissioned for the album version or any of the remixes, making it Carey's first commercially released single not to be accompanied by a video.
Jermaine Dupri's R&B remixes of the song are included on its maxi-single release. A radio edit, an extended version and the instrumental version of the remix replace Babyface's original production with a new, pulsating synthetic R&B rhythm. The instrumental version was used on Carey's episode of "MTV Cribs."
At the time of the single's release in the U.S. as "Without You & Never Forget You," Billboard magazine's rules allowed double-sided singles to chart together as one entry on the singles chart. The song that would pick up the most airplay and/or sales for the respective chart would be listed as the A-side. On the U.S. pop charts, it was listed as "Without You/Never Forget You" and reached #3 on the Billboard Hot 100, remaining in the top 40 for 21 weeks.
The maxi-single of "Never Forget You" was only released in the United States and promoted to urban radio audiences, charting as the A-side when it appeared on the R&B charts. As "Never Forget You/Without You," it reached the top 10 on Billboard's Hot R&B Singles chart primarily due to sales, and the RIAA certified it Gold.
|U.S. Billboard Hot 100||3|
|U.S. Billboard Hot R&B Singles||7|
|August 31, 1993 • 42:01 • Columbia Records|
|Released||All I've Ever Wanted • Anytime You Need a Friend • Dreamlover • Hero • I've Been Thinking About You • Just to Hold You Once Again • Music Box • Never Forget You • Without You|
|Bonus||Everything Fades Away • Heroe • Do You Think Of Me|
|Music Box Tour|